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FAQ

  • Will install the composite deck tile cause puddle in the Balcony?

    drainage gallery at the bottom

    The composite deck tile have the drainage gallery at the bottom.

    So install the quick deck tile will not cause the puddle,

    But if your balcony not a flat floor, It may cause drainage problem.

  • Is NewTechWood impervious to mould?

    Yes!

    NewTechWood has mould inhibitors that prevent mould growing on the inside of the board. Surface mould can still happen, however, it will never penetrate the board itself and is easily washed off.

  • Where is NewTechWood made?

    NewTechWood is an American family-owned company, which began in Houston, Texas. They then built their own, quality controlled, manufacturing plant in China. The American owners now manage the complete manufacturing process on site. (Manufacturing in China enables them to provide top quality products at an affordable price.)

  • May I install the deck tile on the grass?

    We not suggest you pave the deck tile on the grass,

    deck tile only suitable to install on concrete floor.

  • How to clean The Deck Tiles

    Simple Cleaning

    wipe the surface with wet towel / wash away the sand and dust on or under the board with water

    drainage gallery at the bottom

    Deep Cleaning

    Take apart the deck tiles (only need a few minutes)

    If your balcony is about 18 sqft you can take up the deck tiles and start cleaning.

    How To Clean Food Stains

    Actually, oil stain is difficult to remove while been a longer time

    please follow the following step

    1.Wipe off stains with tissue

    2. use warm soapy water to wipe the rest stains.

    How to clean the mould?

    NewTechWood has mould inhibitors that prevent mould growing on the inside of the board. Surface mould can still happen, however, it will never penetrate the board itself and is easily washed off.

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